WAND Hospitality Taxonomy

 

The WAND Hospitality Taxonomy includes 1,162 categories and 361 synonyms covering processes, documents, and concepts important to the travel, lodging, dining, events, and entertainment business sectors. Types of travel categories include Air Travel, Rail Travel and Cruise Lines. Top level terms Include Customer Loyalty Programs, Reservations, and Guests. Terms relating to Travel Regulations, Metrics, Policies, Protocols and Procedures are also in this taxonomy.

 

The WAND Customer Service Taxonomy is an excellent companion to the WAND Hospitality Taxonomy.

 

 

WAND Hospitality Taxonomy Summary PDF

 

WAND Hospitality Taxonomy Suite PDF

Taxonomies that will address all of the Domains of Information/Knowledge for the Hospitality Industry