WAND Sentiment Taxonomy
The WAND Sentiment Taxonomy has over 2,400 sentiment terms organized from Very Dissatisfied, Dissatisfied, Neutral, Satisfied, and Very Satisfied.
This taxonomy is ideal for tagging customer communications such as reviews, emails, or phone transcripts to help gauge the overall tone of the customer communication.
The WAND Sentiment Taxonomy is an extensive set of adjectives, adverbs, profanity, and more pulled from real world reviews of products and services and it can be a key component to a sentiment analysis engine.
WAND Sentiment Taxonomy Summary PDF